Assess Organizational Capacity

Trauma-informed care aims to improve the way services are provided for people with histories of trauma, and the experiences of providers and staff. An important step for health care organizations interested in adopting trauma-informed care is assessing their organization’s capacity and progress.

There are a variety of tools and frameworks that health care organizations can employ to evaluate organizational readiness, capacity, and progress toward becoming more trauma-informed. Following are resources to help measure your organization’s transformation.



Measuring the Impact of Trauma-Informed Primary Care: Are We Missing the Forest for the Trees? proposes a new measurement model for trauma-informed primary care, gleaned from experiences of health leaders at Montefiore Medical Group and other organizations. Center for Health Care Strategies, 2020


The Attitudes Related to Trauma-Informed Care (ARTIC) Scale measures staff attitudes toward trauma-informed care. Traumatic Stress Institute


Creating Cultures of Trauma-Informed Care: A Fidelity Scale gauges an organization’s progress toward a culture of trauma-informed care, including the core values of safety, trustworthiness, choice, collaboration, and empowerment for both staff and service recipients. Roger Fallot and Maxine Harris, 2015


The Missouri Model: A Developmental Framework for Trauma Informed assesses the implementation of trauma-informed approaches in various organizational settings and the effectiveness of services for clients who have experienced trauma. Missouri Department of Mental Health and Partners, 2014


TICOMETER, created by the Center for Social Innovation, evaluates an organization’s needs and progress in implementing trauma-informed care and ensuring its sustainability. t3


Trauma-Informed Organizational Assessments summarizes the strengths and challenges of various, widely available trauma-informed organizational assessment tools in one table. Greater Richmond Trauma-Informed Community Network and SCAN


Trauma-Informed Organizational Capacity (TIC) Scale gauges the extent to which an organization provides trauma-informed care in the health and human resources sectors. American Institutes for Research


Trauma-Informed Practice (TIP) Scales assess the extent to which an organization provides trauma-informed services from the perspective of those who have experienced domestic violence. National Center on Domestic Violence, Trauma, and Mental Health


Trauma Transformed: Organizational Assessment Grid details a number of assessment tools that can be used to measure an organization’s progress toward trauma-informed care. Trauma Transformed

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