Create a Safe Physical and Emotional Environment

Feeling unsafe may cause extreme anxiety in a person who has experienced trauma, potentially causing re-traumatization and making it challenging to form strong relationships with health care providers. Creating a calm, safe physical, social, and emotional environment is fundamental to successfully engaging patients in their care.

Resources

fact sheet

Creating Safe Health Care Environments for Patients and Staff provides examples of how modest investments can create a more welcoming environment for both patients and staff. CHCS, 2018

training

Cultural Competence Curriculum is a series of online courses developed to support clinicians in addressing the needs of culturally diverse populations.  American Psychiatric Association, 2016

blog post

Cultural Humility: A Key Element of Trauma-Informed Care features a conversation with Allison Briscoe-Smith, PhD, a clinical psychologist and mental health consultant, about how cultural humility can support health care practitioners in delivering trauma-informed care.  CHCS, 2017

brief

Laying the Groundwork for Trauma-Informed Care offers practical recommendations for health care organizations looking to create a more welcoming clinical environment for patients who have experienced trauma. CHCS, 2018

traininG

The Empathy Effect provides health care workers with effective models for interacting with patients/clients. Institute for Healthcare Communication, 2018

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