Create a Safe Physical and Emotional Environment

Feeling unsafe may cause extreme anxiety in a person who has experienced trauma, potentially causing re-traumatization and making it challenging to form strong relationships with health care providers. Creating a calm, safe physical, social, and emotional environment is fundamental to successfully engaging patients in their care.


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Creating Safe Health Care Environments for Patients and Staff provides examples of how modest investments can create a more welcoming environment for both patients and staff. CHCS, 2018


Cultural Competence Curriculum is a series of online courses developed to support clinicians in addressing the needs of culturally diverse populations.  American Psychiatric Association, 2016

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Cultural Humility: A Key Element of Trauma-Informed Care features a conversation with Allison Briscoe-Smith, PhD, a clinical psychologist and mental health consultant, about how cultural humility can support health care practitioners in delivering trauma-informed care.  CHCS, 2017


Laying the Groundwork for Trauma-Informed Care offers practical recommendations for health care organizations looking to create a more welcoming clinical environment for patients who have experienced trauma. CHCS, 2018


The Empathy Effect provides health care workers with effective models for interacting with patients/clients. Institute for Healthcare Communication, 2018

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