Invest in a Trauma-Informed Workforce

Trauma training is critical for not only clinical, but also non-clinical employees — such as front-desk workers and security personnel — who play an important role in setting the tone of an environment.

Following are resources to help health care organizations seeking to offer introductory and advanced trauma training, hire a trauma-informed workforce, and prevent secondary traumatic stress in staff.

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Perspective | October 2023
Omar Reda, MD, a psychiatrist, trauma-informed care expert, shares advice on fostering wellness among public sector staff who champion equity in the health and human services field.
Webinar | July 2023
Spotlights the work and journey of the Stephen and Sandra Sheller 11th Street Family Health Services in moving from discussing racial equity to centering anti-racism in health care transformation efforts.
Video | January 2019
Features health care providers who have adopted trauma-informed principles within their own practices.
Fact Sheet | November 2018
Shares tips on how to identify new employees who align with trauma-informed values and approaches to care.
Fact Sheet | November 2018
Provides examples of how modest investments can create a more welcoming environment for both patients and staff.
Blog Post | August 2017
Contains information about how cultural humility training can support health care practitioners in delivering trauma-informed care.
Brief | February 2017
Outlines training strategies for trauma-informed care in health care settings based on the experiences of five complex care programs.
Implementation Tool | January 2017
Describes how to apply trauma-informed principles throughout the stages of employment and when reviewing human resource issues.
Infographic | December 2016
Highlights the impact of chronic stress on staff, and strategies that organizations can use to promote staff wellness.
Brief | December 2016
Outlines the impact of chronic work-related stress and provides examples of two organizations that prioritize staff wellness: Camden Coalition of Healthcare Providers and Stephen and Sandra Sheller 11th Street Family Health Services.
Implementation Tool | January 2016
Provides sample interview questions to help organizations assess how a potential employee may fit into an organization that is pursuing trauma-informed approaches.
Fact Sheet | May 2014
Provides a statement from the American Academy of Pediatrics about the impact of provider compassion fatigue.
Implementation Tool | March 2012
Assesses for secondary traumatic stress and burnout among health care professionals.
Fact Sheet | January 2011
Outlines how individuals experience secondary traumatic stress, explains who is at risk, and provides strategies for prevention and intervention.
Fact Sheet | January 2007
Offers 12 self-care tips for those in the “helping professions,” including health care providers.
Training Module
Provides training for medical and behavioral health primary care team members interested in addressing the role of trauma on a patient’s health and strategies for developing a care plan.
Website/Resource Center
Offers trainings and policy guidance to delivery systems interested in adopting trauma-informed approaches to care.
Training Module
Provides health care workers with effective models for interacting with patients/clients.
Website/Resource Center
Provides a compendium of training resources shared by a nationwide audience of trauma-informed care practitioners and other stakeholders.
Website/Resource Center
Offers resources to organizations and delivery systems in the process of adopting trauma-informed care.
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