Invest in a Trauma-Informed Workforce

Trauma training is critical for not only clinical, but also non-clinical employees — such as front-desk workers and security personnel — who play an important role in setting the tone of an environment.

Following are resources to help health care organizations seeking to offer introductory and advanced trauma training, hire a trauma-informed workforce, and prevent secondary traumatic stress in staff.

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Webinar | July 2023
Spotlights the work and journey of the Stephen and Sandra Sheller 11th Street Family Health Services in moving from discussing racial equity to centering anti-racism in health care transformation efforts.
Video | January 2019
Features health care providers who have adopted trauma-informed principles within their own practices.
Fact Sheet | November 2018
Shares tips on how to identify new employees who align with trauma-informed values and approaches to care.
Fact Sheet | November 2018
Provides examples of how modest investments can create a more welcoming environment for both patients and staff.
Blog Post | August 2017
Contains information about how cultural humility training can support health care practitioners in delivering trauma-informed care.
Brief | February 2017
Outlines training strategies for trauma-informed care in health care settings based on the experiences of five complex care programs.
Implementation Tool | January 2017
Describes how to apply trauma-informed principles throughout the stages of employment and when reviewing human resource issues.
Brief | December 2016
Outlines the impact of chronic work-related stress and provides examples of two organizations that prioritize staff wellness: Camden Coalition of Healthcare Providers and Stephen and Sandra Sheller 11th Street Family Health Services.
Infographic | December 2016
Highlights the impact of chronic stress on staff, and strategies that organizations can use to promote staff wellness.
Implementation Tool | January 2016
Provides sample interview questions to help organizations assess how a potential employee may fit into an organization that is pursuing trauma-informed approaches.
Fact Sheet | May 2014
Provides a statement from the American Academy of Pediatrics about the impact of provider compassion fatigue.
Implementation Tool | March 2012
Assesses for secondary traumatic stress and burnout among health care professionals.
Fact Sheet | January 2011
Outlines how individuals experience secondary traumatic stress, explains who is at risk, and provides strategies for prevention and intervention.
Fact Sheet | January 2007
Offers 12 self-care tips for those in the “helping professions,” including health care providers.
Website/Resource Center
Offers trainings and policy guidance to delivery systems interested in adopting trauma-informed approaches to care.
Training Module
Provides training for medical and behavioral health primary care team members interested in addressing the role of trauma on a patient’s health and strategies for developing a care plan.
Website/Resource Center
Supports organization-wide dissemination and application of ACEs and resilience science through a train-the-trainer model.
Website/Resource Center
Contains staff training resources, as well as a broad array of other foundational tools, for organizations interested in becoming trauma-informed.
Website/Resource Center
Offers a theory-based approach to changing and sustaining a trauma-informed organizational culture.
Website/Resource Center
Offers resources to organizations and delivery systems in the process of adopting trauma-informed care.
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