Trauma-Informed Telehealth in the COVID-19 Era and Beyond
Source: Federal Practitioner
Journal Article | July 2020

The Veterans Health Administration (VHA) was an early adopter for telehealth, and in 2017, developed the Veterans Video Connect platform that is being widely used in the current pandemic. As catastrophic events are known to be highly traumatic or triggering for already traumatized individuals, the application of a trauma-informed lens to telehealth within the VHA and other health care systems has the potential to mitigate some negative impacts of the pandemic and increase patient engagement in care. This article explores the case of a veteran with post-traumatic stress disorder to illustrate how telehealth visits can be trauma-informed.


Posted: February 2021

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