The Impact of Patient-Centered Care on Outcomes

Article highlighting the results of a study on patient-centered communication and how patient-centered practices improved health status and increased the efficiency of care by reducing diagnostic tests and referrals.

The COACH Model

Technical assistance tool providing a framework for case managers seeking to empower patients and engag them in authentic healing relationships.

Engaging Consumers in their Health

Website including tools and advice for developing a patient engagement strategy from communities that participated in the Robert Wood Johnson Foundation’s Aligning Forces for Quality initiative.

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